Cancellation & Refund Policy
Cancellation
Due to limited spots in our sessions, cancellations must be made at least 48 hours before a scheduled class. This gives us the opportunity to fill the class. You may cancel by phone or online through the website. If you have to cancel your class, we offer you a credit to your account if you cancel before the 48 hours, but do not offer refunds. You may use these credits towards any future class. However, if you do not cancel prior to 48 hours, you will lose the payment for the class.
Refunds
Once we receive your cancellation request, we will immediately notify you of the status of your refund after inspecting the request. If your refund is approved, we will initiate the refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Contact
If you have any questions on how to cancel your booking to us, contact us at admin@dreemfitness.com.au or send us a message here.